Contact Us

Contact Us

We are always glad to assist you with any questions about products, order status, shipping, returns, custom apparel and general after-sales support. Feel free to reach out to us via the official contact channel below.

Company Information

• Company: DAZHOU CRAFT TECHNOLOGY CO., LIMITED
• Address: ROOM D5, 5/F, KING YIP FACTORY BUILDING, NO. 59 KING YIP STREET, KWUN TONG, KL
• Email: service@dzctltd.com
• Store Website: https://www.ourkitroom.com

Support Topics We Handle

• Order placement & order tracking assistance
• Product material, size and style inquiries
• International shipping schedule & customs issues
• Size chart recommendation and fitting advice
• Custom jersey and personalized apparel requests
• Return, exchange and refund policy consultation
• General store service questions

Response Time

Our professional support team will reply to all email inquiries within 24–48 business days. We will provide detailed solutions to your problems as soon as possible during working hours.

Important Reminder

Please attach your order number when sending us an email about your purchase, which can help us locate your order information and speed up the processing efficiency greatly.

Thank you for choosing Our Kit Room!